HELP - Zoom

On this page you will find information on how to sign into Zoom, how to join a meeting and where to get more help if you need it.

Signing in:

You must know your "USERNAME@nycstudents.net" account information (if you don't, CLICK HERE)
Go to the NYC DOE ➡️Teach Hub
Enter only the "USERNAME" part of you "USERNAME@nycstudents.net" account information
Click on the icon named "Zoom"
Now you are in Zoom

First sign Go to https://nycdoe.zoom.us/
Click join a meeting and enter your teachers Zoom room info. (For a list of the zoom rooms CLICK HERE)
Click "Open Zoom" when the website asks you if you want to open Zoom
Enter the password for the zoom room. (Email your teacher for more information CLICK HERE)
You are now in the zoom meeting.
Depending on the teachers settings Zoom may put you into a waiting room, the teacher will need to let you in.

If you need more help signing into Zoom you can CLICK HERE

For IT help you can submit a ticket online DIIT Help Desk CLICK HERE

or call the DOE Service Desk at 718-935-5100.

Page updated

Report abuse